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Our United Plumbing of Southwest Florida team believes in great customer service and work hard to meet and exceed expectations. For transparency on how we “measure our success” please see our independent Google & Facebook reviews below. We also work closely with Home Advisor. Home Advisor monitors our commitment to customer satisfaction also. See our Home Advisor reviews by clicking here.

Excellent
4.8
Based on 233 reviews
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Chloe
Chloe
Clear communication with staff, great service by Duncan, and excellent pricing as well. Thank you.
Response from the owner: Good Morning, Chloe. Thank you for taking the time to write a review of Duncan's great service. We are happy to know he met your needs and that you found our pricing excellent. We do our very best to provide great service at the very best rates possible. Thanks again for your business, and we will be sure to let Duncan know you acknowledged his efforts.
Kim Berman
Kim Berman
We’ve used United Plumbing for several projects, and customer service is excellent. Travis is polite and professional- a pleasure to have work in our home. He caulked our new toilet expertly, and it works like a charm. He even exchanged the toilet handle to match my other hardware. Out with the old- in with the new comfort height.
Response from the owner: Hi Kim thank you very much for your continued business and taking time to leave us a great review. Travis is a great person, plumber and United team member. We will be sure to acknowledge his efforts. Thanks again for your continued business!
David Sim
David Sim
United Plumbing provided excellent service in fixing a plumbing problem in our home. The office staff was responsive in setting an appointment, and the plumber, Jason, arrived on time. Jason was professional and competent, identifying the cause of our problem as a failed expansion tank on the water heater. He replaced the tank and flushed the water heater, resolving the problem. Jason was thorough and pleasant, and he fully explained the work he did. The final bill was quite reasonable, and there was no attempt to sell unnecessary work or otherwise pad the charges. I recommend United Plumbing as a reputable company with excellent customer relations and professional employees.
Response from the owner: Hi Mr. Sim. Thank you for your business and for taking the time to leave us a review. We are excited to hear you were pleased with Jason's efforts. Jason is a valuable team member and a great plumber. Our core values are building and maintaining a reputable company with upfront pricing and excellent customer service. It's great to know you experienced this core value and even better to know you recommend United Plumbing of Southwest Florida! Thank You!
Eric Hartcorn
Eric Hartcorn
We had Matt come out to install new toilets. Excellent job. Timely and took the time to explain some issues that were in the condo. Great work, highly recommend
Response from the owner: Hi Mr. Hartcorn. We are pleased you highly recommend Matt and United Plumbing of Southwest Florida. Matt is a great team member. We will be sure to acknowledge Matt's efforts. Thanks again for your business, and please call if we can help in the future.
Basmati Somwaru
Basmati Somwaru
Carlos PenagosHe is very pleasant and courteous!!! Professionally knowledgeable!!!Great job
Response from the owner: Thank you, Basmati, for your business and for taking the time to leave a review of Carlo's work. We will be sure to let Carlos know you were pleased with his efforts.
Roger Stevenson
Roger Stevenson
Robert Gay did a great job of explaining and repairing my water heater.
Response from the owner: Good Roger. Thank you for your business and your review. We are excited to know Robert did a "great job" meeting your water heater needs. Please call if we can help in the future.
Jane Mago
Jane Mago
Jason fixed our hot water heater - great job and great service
Response from the owner: Hi Jane. Thank you for calling us for your water heater needs. It is great to hear Jason did a great job and provided great service. We will be sure to acknowledge his efforts. Please give us a call if we can help in the future.
Jay Johnston
Jay Johnston
We had to replace our water heater and called United at noon on Monday(02/06). Carlos and his helper arrived before noon on Tuesday. They completed the job in 2 hours. They were efficient, pleasant and provided follow up instructions. We were pleased and when the need arises, we'll call them right away. J. J.
Response from the owner: Good Morning Jay. Thank you for your call to replace your water heater. We are happy to hear you found Carlos & his helper efficient and pleasant. And are very excited to know if a plumbing issues arises in the future you will give us a call. Thanks again for your business!
Robin Bracken
Robin Bracken
James F provided service for us last week. He was both professional and courteous. He completed the work quickly and we are very satisfied. I definitely recommend United Plumbing for your plumbing needs
Response from the owner: Hi Robin thank you for your business. It's great to know James took great care of you. Thanks again for your business and your recommendation.
Fred Wright
Fred Wright
Duncan and Andy of United Plumbing fixed a shower leak from the floor above. The were professional, friendly, respectful of our property and checked to insure that there were no leaks before they left.
Response from the owner: Hi Mr. Wright thank you for your business and taking time to review the work of Duncan & Andy. We work hard to have professional & friendly employees and are excited to know they took great care of you and your needs. We will be sure to recognize their efforts. Thanks again!
Brian Baxter
Brian Baxter
Thanks Jason for fixing the leak in the wall at Barkley Place. United had been there for so many issues and have been fairly priced thank you so much!
Response from the owner: Hi Brian, thanks for your business and your 5-Star review of Jason's work. We work hard to be fair-priced while providing exceptional work. Thanks for recognizing that.
Victor Ratz
Victor Ratz
Best of the best. Super friendly and knowledgeable and they are THERE when you need them! We used them a LOT for our extensive remodel and ever since.Very recommended.
Response from the owner: Thank you, Victor, for your business and "Very Recommended 5-Star review!
Carol Israel
Carol Israel
Carlos was very courteous and quickly resolved our plumbing issue. We highly recommend him and United Plumbing as well.
Response from the owner: Thanks, Carol, for your business and high recommendation. We are excited to hear Carlos quickly resolved your plumbing issue. If we can help in the future please give us a call.
David Andrewlavage
David Andrewlavage
Jason Jackson from United Plumbing was excellent. He was on-time, friendly, explained alternatives to my issue and finished the repair promptly and completely. This is not my first call to United and I honestly couldn't be happier with the continued superb and professional service from their team. Keep it up folks! You've got a fan and customer for life.
Response from the owner: Good Morning, David. Thank you for your continued confidence and trust in our team. We are excited to hear Jason met your needs completely. We will be sure to let Jason know of your review, and thanks again for your business.
Joanne Edwards
Joanne Edwards
Travis was truly God sentHe came out on New Year's eveI will be using this company again
Response from the owner: Thank you, Joanne, for your business and for taking the time to review Travis's efforts. Plumbing issues on holidays and never expected. We were proud to know Travis resolved your needs timely. We are also excited that we earned your future business. Thank you again for calling United Plumbing of Southwest Florida.
Carol Petronio
Carol Petronio
Jason was very knowledgeable of what our issues were and how to fix them. He also showed us preventive ways to slow deterioration of equipment. He clearly explained things, more than once, to us and that was appreciated. We feel lucky to have him as our plumber!
Response from the owner: Thank you, Carol, for your business and your review of Jason's work. Jason is a great team member, and we are proud that he shared some preventative measures. Thanks again for your business.
David Beswick
David Beswick
Carlos, very pleasant individual and very efficient , installed a toilet we would use him and UntiedAgain.
Response from the owner: David all of us at United Plumbing of Southwest Florida thank you for you business and we thank you for taking time to leave us a 5-Star review. We will be sure to acknowledge Carlos’s efforts.
david mulicka
david mulicka
I had an unusual problem at my home on the Friday before Christmas. All 5 toilets at my house backed up at the same time with a newborn son at home! United had a crew at my house within a few hours. Mike the manager said " we will find and solve your problem, period" , and they did just that. They worked into the night Friday and finished Saturday morning when there was enough light to properly complete. It turns out that the line boring crew for Comcast drilled right through my sewer main with their new lines. Riante the technician was very pleasant and professional.
Response from the owner: Thank you, David, for trusting us with your "unusual problem"! We are excited we were able to resolve your issue. Riante is a great tech and a great United Plumbing of Southeast Florida team member. We all thank you for your business and your great 5-Star review.
Philip Barnes
Philip Barnes
Carlos and Robby were very nice and professional
Response from the owner: Thank you, Phillip, for your business and for taking the time to review the work of Carlos & Robby. All of us at United Plumbing of Southwest Florida thank you for your business.
Debra V
Debra V
We have used Carlos several times. He is always prompt, always professional and knowledgeable
Response from the owner: Hi Debra. Thank you very much for your continued business, and thank you for your 5-star review. We will be to let Carlos know of your awesome comments of his efforts.
lori Crosby
lori Crosby
United Plumbing will be my go to plumbing company from now on! From the start, very professional and attentive. Our technician Carlos is the absolute best. Very knowledgeable, diligent and a true pleasure.
Response from the owner: Hi Lori. Thank you for making us your "go to plumbing company from now on!" And thank you for your business. We will be sure to let Carlos know you valued his work.
Vikki Bullock
Vikki Bullock
Excellent services !Installation- Explanation - Follow upExceeded expectations.Special shout out to Duncan & Jason ;)Would highly recommend…
Response from the owner: Thank you, Vikki, for your business and for providing us with a 5-star Review. We are excited to know we exceeded your expectations. Duncan & Jason are a great team and great United Plumbing of Southwest Florida team members.
missyensid
missyensid
This company is great, Jason Jackson came to our house and did an amazing job with our heater, I would recommend highly
Response from the owner: Thank you for your business and for leaving us a 5-star review. Jason is a great team member and, a great plumber. We let Jason know about your appreciation of his work. And please give us a call if we can help in the future.
Titus Tice
Titus Tice
Carlos responded to our service call quickly and efficiently. He was able to diagnose the problem at hand and provide a bountiful amount of knowledge on the issue. He also was able to resolve it quickly, which my pregnant wife was very grateful for. To top it all off, Carlos was very kind, respectful, and professional. We would recommend United Plumbing to anyone and especially recommend Carlos for your service!
Response from the owner: Hi Titus. Thank you for your business and for recommending our company to others. Carlos is an excellent plumber and one of our many great team members. We will let Carlos know of your comments. And all the best to your growing family!
Lynda Rubenstein
Lynda Rubenstein
Carlos was very helpful at solving our guest bathroom toilet flushing issue and the sink water pressure problem. We have had Carlos several times as our technician and ask for him specifically.
Response from the owner: Thank you Lynda for your continued business and for taking time to leave us a review. As you know Carlos is a great plumber and a valued United Plumbing of Southwest Florida team member. We will be sure let Carlos know of your message.
bruce dory
bruce dory
Carlos Penagos replaced an older 15” circular toilet with a new 18 1/2” oval toilet that I had delivered by Lowe’s.Throughout the service call Carlos was very neat and professional. In order to remove the older toilet, Carlos had to carry it out of the master bedroom, across the living room and through the kitchen, and out through the garage.I was ready with a mop & a bucket. Carlos unpackaged the new toilet while I mopped the house floors. He was very knowledgeable and answered all of my questions to my satisfaction.I would highly recommend United Plumbing to friends and associates for any future plumbing needs!!!
Response from the owner: Hi Bruce, all of us at United Plumbing of Southwest Florida would like to thank you for your business. And a huge thanks for your recommendation. Carlos is a great plumbing and United team member. We will let him know of your review and acknowledge his efforts.
Cheri Napoliton-Ouellette
Cheri Napoliton-Ouellette
I just wanted to express how wonderful Carlos was today as far as very efficient, knowledgeable in getting things done. He was a wonderful young man that answered any questions I had. He took care of everything and even pointed out to me any concerns that I might have had. I would recommend United Plumbing any day and I also want to thank the referring company Angi for putting them out there and would like to let everyone know that if they need somebody to take care of any type of Plumbing to call United Plumbing.
Response from the owner: Wow, thank you, Cheri, for your awesome review of Carlos and our company. We are excited to know all your needs were met. And yes Carlos is an awesome United Plumbing of Southwest Florida team member. We will be sure to let Carlos know of your review and acknowledge his efforts.
Robert Ouellette
Robert Ouellette
Carlos was an exceptional experience for us. Efficient, courteous, expedient, knowledgeable and most respectful! We would be happy to recommend if helpful!!! Bob and Cheri
Response from the owner: Thank You, Robert, for your business and for taking the time to leave a 5-star review. Carlos is a fantastic United Plumbing of Southwest Florida team member and a great plumber.
Damien Lin
Damien Lin
This company is AWESOME. Great communication and fair price. I would give 10 stars I could.
Response from the owner: Thank you Damien for your AWESOME 10 stars if you could!! We value your business and please give United Plumbing of Southwest Florida a call for your plumbing needs in the future.
James Lapointe
James Lapointe
Marsha Needleman
Marsha Needleman
I had a great plumber Carlos Penagos he was good in explaining things, prompt, cleaned up after himself and it was a good experience would use him again. United Plumbing has been in business for decades and they did the original Plumbing in my home in 1999.
Stephanie Isban
Stephanie Isban
Carlos was wonderful. Very knowledgeable and honest. We are very happy!
Guess Who
Guess Who
I called the company today to come out to unclog a toilet that I wasn't able to unclog myself and was able to come out same day and came on time as promised. The tech that came to the home was courteous, professional and was quickly able to fix the issue and at a great price. Would recommend United Plumbing of Southwest Florida to others in need of plumbing repair.
Response from the owner: Thank you for your business and for taking the time to leave a 5-star review. We work hard to live up to our promises and always provide the best possible no-hidden fee pricing. It all starts with a great team. Thanks to all United Plumbing of Southwest Florida team members, we enjoy and value referrals like yours! Thanks again.
David Norgard
David Norgard
Matt was on time, efficient in the repairs and kept us well informed.
Response from the owner: Thank you David for your business and for taken the the time to write a 5-star review. We will be sure to let Matt know and acknowledge his efforts.
Monica Seubert
Monica Seubert
Carlos did a great job at a reasonable price. He showed up on time and was very efficient at getting the problem identified and corrected . Thanks for your help.
Response from the owner: Good Morning Monica. Thank you for your business, and thank you for taking the time to leave us a 5-star review. We are pleased you valued our pricing and that Carlos did a great job. He is a valuable United Plumbing of Southwest Florida team member. Please give us a call if we can help in the future.
Kath Tibbetts
Kath Tibbetts
Fantastic service from Carlos Penagos. Had a tricky kitchen faucet and garbage disposal situation. Problem solved quickly and was happy to educate me on everything I had questions about. This was the 2nd time he's come out to work on my plumbing, very happy to have his help and expertise!
Response from the owner: Hi Kath, Sounds like Carlos is your go-to plumber. Thank you for calling United Plumbing of Southwest Florida multiple times. We are excited to know we are meeting your needs. Carlos is a great plumber and a valuable team member. We will be sure to acknowledge his efforts.
Kimberly Bobovecz
Kimberly Bobovecz
We needed a whole house plumbing replacement do to a major slab leak. United plumbing sent out Carlos and John to do the work. We couldn't ask for such a good dou in our home to do the work.the work was very extensive and stressful, but both Carlos and John where very patient and informative with the whole process.My husband and myself highly recommend this company!
Response from the owner: Hi Kimberly, We are sorry you had to have a whole house plumbing repipe but are happy you gave us a call. And even more excited to know Carlos & John met your needs and reduced your stress. Thank you and your husband for your high recommendation. We will be sure to share your review with Carlos & John and our entire United Plumbing of Southwest Florida team.
Elizabeth Ulman
Elizabeth Ulman
Jason was on time very professional, knowledgeable, articulate and friendly. He explained what the problem and fixed it. We have another issue with our water heater. He will be coming back next week. I am very happy with this company and Jason.
Response from the owner: Elizabeth, all of us at United Plumbing of Southwest Florida want to thank you for your business. Jason is a great employee and plumber. We will be sure to acknowledge his efforts. Thank you again for your business and for taking time to leave us a review.
Mario Maltais
Mario Maltais
Had to replace faucet. Mr Jason J. Was on time and his service was excellent and profesional. I am very satisfied with the service provided. Thanks Jason.
Response from the owner: Thank you for your business Mr. Maltais and thank you for taking the time to leave us a review. Jason is a great plumber and employee. We will be sure to acknowledge his efforts. If we can help in the future please give us a call.
Brooke Koch Richardson
Brooke Koch Richardson
Hands down best plumbing service in Naples. Highly recommend this company. You will be more than happy with every aspect of their service. From the answering staff to the service. Professional, knowledgeable, kind, but most of all not scam artists like a lot of plumbing companies in Naples. You will not be sorry if you hire them!!
Dorothy
Dorothy
Jason Jackson was excellent! He installed 4 faucets in the bathrooms. He was professional, friendly and very knowledgeable. United Plumbing had great communication with billing and time of arrival. Jason was right on schedule! I highly recommend United Plumbing of Fort Myers and especially Jason.
Mary Endress
Mary Endress
Response from the owner: Mary, thank you for your business and your 5 Star review.
Massiel Gonzalez
Massiel Gonzalez
Great experience with the company and employees specially Ihosvamny . I really recommend the company for any work at home and price acceptable as well.
Marlen Barrios
Marlen Barrios
Great service from choppy (iosvany ) he knew everything I needed and performed service as I expected.
Ana Hirsch-Toth
Ana Hirsch-Toth
we purchased a new kitchen faucet and bidet from Amazon. As the service people at United were busy, we tried to get another company to give us an estimate. They are headquartered in Naples. Two men came and their estimate was 1449.00, we considered exorbitant along with $ 59.00 for the visit. Today, your two young plumbers were swift, knowledgeable, friendly and finished the job in a bit under 1 hour.Total charge was $ 240.00. We are delighted and proud of your honesty and quality of your work. Thank you.
Response from the owner: Thank you Ann for your business and taking to time to leave us a review. We pride ourselves on fair pricing, quality workmanship and our clients time. Thanks again for your business!
Pedro Morales
Pedro Morales
Response from the owner: Thank You, Mr. Morales, for your business and for taking the time to leave us a 5 Star review. Should you need plumbing help in the future we look forward to seeing you again.
Amber Trombley
Amber Trombley
I called and Alyssa answered right away and was super polite, bubbly and helpful. Alyssa answered all of my questions and was very thorough in explaining the cost and process to me; as well as showed an awesome sense of product knowledge and passion and pride for the company. Alyssa made me feel very confident that United Plumbing is the solution to all of my plumbing concerns! Would rec to a friend!!
Response from the owner: Thanks Amber for your business and taking time to review Alyssa's efforts. It's exciting to know Alyssa earned your business and your referral. We will be sure to acknowledge her efforts. Thanks Again!
John Hayward
John Hayward
We needed two toilets installed, and a few piping issues cropped up along the way. Jason and Bobby handled everything with aplomb, finishing the whole job in great time with terrific quality. Our new equipment is working great and the water pressure throughout the entire house has been greatly improved. Highly recommend United for anything you need! We did a lot of comparison shopping to find the best price, and were very happy to see we also got the highest quality work.
Response from the owner: Thank you John for your business and for your review. We are excited to hear your job was completed to your satisfaction and water pressure is better than ever. We will sure to acknowledge Jason's & Bobby's efforts. Thank you for allowing us to earn your confidence and future business.
Rachel King
Rachel King
Jason & Robert, were helpful, courteous and knowledgeable. Thank you for your efforts. Corey King Marco Inn Villas
B C
B C
Great job done by Jason. I recommend this company and Jason without reservation.
Response from the owner: Of us at United Plumbing of Southwest Florida want to thank you for your business. Jason is a valuable team member, We will be sure to acknowledge his efforts. Thanks again for your business!!
Mike Shade
Mike Shade
United Plumbing changed out the polybutylene pipes in our house. Tim came out initially to give an estimate. That estimate was comparable/competitve to others received, but what stood apart was Tim's willingness to answer questions and explain the procedure in full.
Oscar Lopez was the (main) plumber and he was outstanding....courteous, respectful, and a tremendous work ethic. He stayed over an extra 3+ hrs just so that we would have use of a shower and toilet overnight until they could return to finish the job the next day.
It is rare that I write reviews, but in this instance, I wanted to say thank you and to let everyone know that I highly recommend United Plumbing of SW Florida.
Meghann Bohn
Meghann Bohn
Wonderful experience!
We had our very corroded water heater replaced and our experience was great! Received our 30 minute ahead call 15 minutes after our service window began and Carlos was at our front door exactly as scheduled! Service was prompt and thorough! (Carlos was very sweet to our large dog who was very excited and *loud* when he arrived!) Would recommend to any and all of our friends in need of a plumber!
Lori Rodrigue
Lori Rodrigue
United Plumbing responded to our request for service on Angie's list. They came out within a day to give us a written estimated. We were able to schedule service within a few days. Dan arrived at the scheduled time. He was very courteous and professional. He finished the job with perfect results. I would definitely recommend United Plumbing and will use them again in the future if needed.
Thom Croce
Thom Croce
I had them out to change the sacrificial anode rod in my water heater. Prompt, courteous, did an excellent and quick job. Less than quoted. Left the garage looking better than when they got there. Highly recommended.
Scott Nyquist
Scott Nyquist
Were on time, fixed the problem, cleaned up after themselves, called 2 days later to see if I was satisfied. Good job!
Helen Bimat Wootten
Helen Bimat Wootten
I would very much recommend United Plumbing of S.W. Florida. I would give them 5 stars. I have used them for plumbing needs for 8 years. Their employee Dan D. was very helpful, courteous, thorough in his work ethic.
Ba-Yin Oung
Ba-Yin Oung
The tech Matthew was very friendly and did a good job.Recommend highly.
Karen Johnson Lucas
Karen Johnson Lucas
United Plumbing of SW Florida to the rescue once again.!!! We have used this company for over 10 years for all our plumbing needs. Joe in the service department is so helpful when you call in with your problem and works diligently to solve your problem with quick professional service. Yesterday Dan D was here to replace our water heater. Dan gave us great service and was very courteous. We received the senior discount and are very happy. Over these past 10 years, United plumbing has continually responded quickly and efficiently to any emergency plumbing problems we have had. We can depend on them for consistent top notch service. We highly recommend Joe and Dan and the entire United Plumbing Service team.
Caroll McCarthy
Caroll McCarthy
Matthew installed an Enviro all-home water filtration system in our condo, was professional, knowledgeable, friendly and included a senior discount. I would recommend United Plumbing for all your plumbing needs.
Suzanne Benn
Suzanne Benn
Service Rep Steve came and fixed my shower. He saved me from BIG headaches when he saw my water heater. It's about 30 yrs old (rusty & pitted) and could potentially cause me $$$ if it let go. My downstairs neighbors will appreciate the new one I'm going to get installed. Thank you Steve for your expertise and great work !!!!!
Kim Rupp Moore
Kim Rupp Moore
The customer service rep was great when first calling in and even called when the serviceman was going to be 5 minutes late. Mark was very professional and knew just what to do and took care of it quickly.
I would highly recommend United Plumbing....and Mark!
Jessie Gargano
Jessie Gargano
I'm very happy with the service that I received from United Plumbing. Quick, competent and friendly. When they were done with the work they cleaned up after themselves and were on their way.
James Lapointe
James Lapointe
honest, great company. 24 hour service
Lauri Vanacker
Lauri Vanacker
this company came to fix a faucet..said you really need a new one..so I got a faucet and they came back to install it..Both times friendly,on time and cleaned up the mess..Will call on them again ...
Jan Frisch
Jan Frisch
Our service person, Mark, arrived promptly as scheduled and completed our job in an efficient and neat fashion.
Katie Weems Barnes
Katie Weems Barnes
I called the morning after we realized the water valve at fridge was broke and wouldn’t shut off. We need to move it out the next day for other work to be done. On top of that the water shutoff to house was also not working so we were really in a tough spot. I spoke to Sonja, she was excellent and was able to get Mark out quickly! Mark was awesome! He worked to get the jobs done and also ran a separate water line in the garage where we had to temporarily move the fridge during renovations. Great company and employees! Thank you so much.
Ken Stoner
Ken Stoner
I have dealt for years with United Plumbing, as a condo board member. I became a single family homeowner about six months ago and recently needed a plumber.
They are even better and more congenial than I remember from the past. So glad I called them. And their plumber, Dave M. was outstanding. I have begun to request Dave whenever possible. I HIGHLY recommend them !
Anthony Sylvester
Anthony Sylvester
Plumber came out at 9am for a job and left after an hour or two without saying anything to me. I call to see what is going on and they tell me he could not complete the job due to me not being home and not being able to secure a payment. The plumber never asked me anything or for a payment and then simply left. Service did nothing for me except say “that’s weird” and offer me a later date after I had already wasted my only time off and availability to have this done.
Dan Bradley
Dan Bradley
Marcus Daniel Tidwell
Marcus Daniel Tidwell
Father has three different guys out to repair his shower the last guy fixed it in 5 min and has be perfect since. ... the Nicole who took the call is awesome and helpful cant say the same about the service management. mike is the service man to ask for if you use them. .
Sharon Driggers
Sharon Driggers
Prompt, professional service with knowledgeable staff!!
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