These Privacy Policy and Terms of Use ("Terms") are a legal agreement between you and United Plumbing of Southwest Florida (also known as United Plumbing Inc), 3560 Teeside Lane, Fort Myers, FL 33916, governing your use of our website(s), including all related web pages and services (collectively referred to as the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service. Our full Privacy Policy and Terms of Service contain the complete details.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: This includes your name, email address, phone number, and address.
• Communication Data: Records of your correspondence with us, including emails, chat messages, phone calls and other communications.
• Website Usage Information: Data about your use of our website, including IP addresses, browser type, and device information.

1.2 Information You Provide

We collect personal information you provide when you:

• Contact us through our website's contact form or book an appointment.
• Call us. Calls may be tracked and recorded for quality and service purposes.
• Request information or services.
• Sign up for newsletters or updates.

1.3 Cookies and Measurement Tools

With your consent we use Google Analytics to understand how the site is used, Google Ads and Meta (Facebook) advertising tools to measure our advertising, and ServiceTitan and Google call tracking to attribute phone calls. These tools may set cookies and collect usage data. Reject them in this notice, or use the "Your Privacy Choices" link in the footer, to opt out. We honor Global Privacy Control signals from your browser.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide information or services you request.
• To send you newsletters and updates if you have opted to receive them.
• To improve our website and services.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers and partners who assist us in delivering our services.
• When required by law or in response to legal process.
• To protect our rights, privacy, safety, or property.
• In connection with the sale, merger, or reorganization of our business.

4. Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Copyright

All material on this website is protected by applicable copyright, trademark, and trade secret laws and is owned by or licensed to United Plumbing of Southwest Florida. Website users may not copy, republish, or distribute website content except for personal use only and provided that our name and copyright notices remain intact.

6. Contact Information

Contact information, including our physical address and phone number, is available at the bottom of this page and every page on the site. Call (239) 482-3888 with any privacy question.